SORENSON COMMUNICATIONS INC.
ACCEPTABLE USE POLICY AND USER AGREEMENT

1. You may access and use the Sorenson IP Relay Web site and Network for lawful purposes only. You agree to not use the Sorenson IP Relay Web site or Network to distribute any materials that violate any applicable law.
   
   
2. You agree to not use the Sorenson IP Relay Web site and Network for any abusive, pornographic, lewd, obscene, harassing, fraudulent or unlawful purposes. Sorenson Communications reserves the right to investigate any such misuse of the Sorenson IP Relay Web site and Network or breach of this User Agreement. Sorenson Communications will not be liable for any cost or damage arising directly or indirectly from your use or misuse of the Sorenson IP Relay Web site or Network.
   
   
3. Infringement of intellectual property rights, or other proprietary rights, is prohibited, including, but not limited to, infringement of materials that are subject to trademark, copyright, patent and trade secret protection.
   
   
4. You agree to not interfere with Sorenson Communications' ability to provide IP Relay Service to you or other customers.
   
   
5. You are prohibited from breaching the security of (or "hacking into") the Sorenson IP Relay Web site or Network. The following types of computer intrusions are prohibited, including, but not limited to, disseminating or planting viruses, causing a denial of service attack which interferes with access by authorized users, retrieving personal or proprietary information, or causing the transmission of any other program, information, code or command that may damage the integrity or availability of data, a program, a system or information.
   
   
6. Sorenson Communications has the right to immediately terminate, suspend, restrict, or cancel your use of the Sorenson IP Relay Service without advance notice in the event that Sorenson Communications becomes aware that you are or may be breaching the prohibitions of this User Agreement. Sorenson Communications will investigate and actively address any attempt to disrupt the communications services that our deaf and hard-of-hearing customers rely upon for federally mandated access. Sorenson Communications may cooperate with law enforcement if criminal violations are suspected.
   
   

1. Sorenson Communications makes no warranties or representations of any kind regarding its IP Relay Service, and it disclaims any and all warranties, express or implied, including but not limited to any warranties of merchantability, fitness for a particular purpose, quiet enjoyment, performance, or infringement. Sorenson Communications makes no warranty that the IP Relay Service will be uninterrupted or error free. Sorenson IP Relay Service may not be available at all times due to technical problems, and/or system upgrades and maintenance. Sorenson IP Relay is not for emergency calls and is not a substitute for 911 services. In an emergency, dial 911 using TTY to ensure immediate attention and identification of your location.
   
   
2. In no event shall Sorenson Communications be liable for punitive, reliance, or special damages, or for indirect or consequential damages, including but not limited to lost profits or revenue or increased costs of operation. These limitations apply even if the damages are foreseeable or we are told they are possible. These limitations apply to any negligence claim based on any legal grounds (such as contract, tort, statute, or misrepresentation), that does not involve willful misconduct. If our negligence causes damage to a person or property, Sorenson Communications will be liable for no more than the amount of direct damages.
   
   
3. For your convenience, there are links to Web sites operated by companies other than Sorenson Communications ("Third Party Web sites"). Sorenson Communications makes no representation or warranty concerning Third Party Web sites and is not responsible for the content, products, services or other materials provided through Third Party Web sites.