Configuring Full Internet Access on Your BlackBerry Wireless Handheld

If you are having problems using SIPRelay Mobile but you are able to browse the Web, you need to configure your Access Point Name (APN) settings. The steps below show what is needed to configure your APN settings.

Note: All images are taken from the BlackBerry 8700 series.

Please click your provider below to see the steps needed to configure your APN settings..

T-Mobile

AT&T/Cingular

Verizon

Sprint

 

T-Mobile

Note: All images are taken from the BlackBerry 8700 series.

To configure your BlackBerry Wireless Handheld:

  1. Upgrade your BlackBerry Operating System (OS). You need the 4.1 version of the BlackBerry OS or later.

 

  1. Configure your TCP settings. Depending on the BlackBerry Wireless Handheld navigate to:

    •  7200 Series: Options> Advanced Options> TCP

    • 8700 Series: Settings> Options> Advanced Options> TCP

    • 8100 Series: Options> Advanced Options> TCP

    • 8300 Series: Settings>Options> Advanced Options> TCP

    •  8800 Series: Settings> Options> Advanced Options> TCP

Note: The above settings are the default settings.

 

 

  1. Fill in the APN field with the provided APN information shown to the right.

    • Enter wap.voicestream.com in  the APN field

  2. Leave the Username and password alone

  3. Ignore the Gateway IP address, unless your BlackBerry Wireless Handheld specifically has a text box to enter the IP address in. "APN" means "Access Point Name".

  4. Save the information.

  5. Reboot your BlackBerry Wireless Handheld by removing and reinserting the battery.

 

APN: wap.voicestream.com

Username: (blank)

Password: (blank)

 

 

 

 

Run your BlackBerry Internet Software. Once you have filled this information, your Internet applications should work on your BlackBerry.

 

 

 

 

 

AT&T/Cingular

Note: All images are taken from the BlackBerry 8700 series.

To configure your BlackBerry Wireless Handheld:

  1. Upgrade your BlackBerry Operating System (OS). You need the 4.1 version of the BlackBerry OS or later.

 

  1. Configure your TCP settings. Depending on the BlackBerry Wireless Handheld navigate to:

    •  7200 Series: Options> Advanced Options> TCP

    • 8700 Series: Settings> Options> Advanced Options> TCP

    • 8100 Series: Options> Advanced Options> TCP

    • 8300 Series: Settings>Options> Advanced Options> TCP

    •  8800 Series: Settings> Options> Advanced Options> TCP

Note: The above settings are the default settings.

 

 

  1. Fill in the APN field with the provided APN information shown to the right.

    • Cingular Blue change APN to: proxy

    • Cingular Orange change APN to: wap.cingular

  2. Leave the Username and password alone..

  3. Ignore the Gateway IP address, unless your BlackBerry Wireless Handheld specifically has a text box to enter the IP address in. "APN" means "Access Point Name".

  4. Save the information.

  5. Reboot your BlackBerry Wireless Handheld by removing and reinserting the battery.

 

Cingular Orange - Has TCP/IP

APN: wap.cingular

Username:  (blank)

Password: CINGULAR1

 

Cingular Blue - Has TCP/IP

Note: Try using these settings if you are on the AT&T network.

APN: proxy

Username: (blank)

Password: (blank)

Run your BlackBerry Internet Software. Once you have filled this information, your Internet applications should work on your BlackBerry.

 

 

Verizon

No internet configuration is needed.

 

Sprint

No internet configuration is needed.