How Do I Get Java VM

To place a Sorenson IP Relay™ (SIPRelay) call, you need to have the Java Virtual Machine (Java VM) installed on your Computer.

If you do not see this button on the Sorenson IP Relay Web Page you need to download Java Virtual Machine.
You can download the Java VM from the http://java.com/en/download/windows_automatic.jsp site.
When the Web page opens, The Sun Web site starts "checking your configuration." This step determines if you need to download the Java VM or not.

Depending on your security settings, a security Warning dialog appears, Click Yes

The installer begins:

When the License Agreement appears, select the Accept option.
When the type of Installation dialog appears select Typical, and click Next.
When the Installation wizard is finished, select Finish.

The Web page will inform you that you have the latest Java software.

Microsoft VM

Note: SIPRelay does not support Microsoft Virtual Machine, however it may work with SIPRelay .

When using Microsoft® VM, there is an occasional problem with the interface appearing. The interface looks like a gray box.

To correct this, you need to resize the interface.